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Toronto · Remote or onsite

Know what is healthy before paying to fix anything.

A complimentary 20-minute Computer Health Check gives you a plain-language view of speed, storage, updates, backups, basic security and internet performance. No scare tactics and no automatic repairs.

Performance

Current processor and memory load, startup pressure and signs that help explain when the slowdown occurs.

Storage & updates

Free drive space, unusually large categories and whether Windows or macOS is waiting for updates or a restart.

Backups & security

Basic backup readiness, operating-system security status and suspicious warnings that deserve attention.

Internet basics

Connection capacity, latency, Wi-Fi conditions and whether the problem is the computer, network or both.

Clear priorities

What is healthy, what should be reviewed soon and what can safely be ignored—without manufactured urgency.

A written next step

A short summary of findings. Nothing is installed, deleted, purchased or changed without your approval.

Your privacy comes first.

The check does not require access to passwords, message contents, photos, personal documents or browser history. Remote sessions are attended: you stay present, approve access and can stop sharing.

Read the remote-support safety steps

When to get help promptly

  • Repeated crashes or restarts
  • Clicking or grinding sounds
  • Missing or unreadable important files
  • A security infection alert
  • A drive that remains nearly full
  • A sudden, dramatic performance change
Request a time

Tell Computer Assist about the computer.

Send a brief booking request and Computer Assist will reply to confirm a time. Please do not include passwords, remote-access codes or sensitive personal information. No appointment is confirmed until you receive a reply.

Preferred format
This form requests an appointment only. Remote access is never started from this form and requires separate, explicit consent during a scheduled session.

Computer Assist serves Toronto homes and small businesses. The complimentary check is diagnostic; repairs and purchases are separate and require approval.