01
Slow performance
Investigate storage, startup load, updates and background activity before recommending a fix.
Computer repair · Toronto
Computer help without the mystery.
When a computer slows down, crashes or stops doing the job you need, start with a clear diagnosis—not pressure to replace it. Work directly with Computer Assist for practical remote or Toronto onsite help.
Practical coverage
Start with the problem that is interrupting your day.
The first job is to identify the cause, explain the evidence and agree on the safest useful next step.
02
Crashes & errors
Troubleshoot freezing, repeated messages, startup trouble and common Windows or software problems.
03
Wi-Fi & devices
Help with connection issues, printers, peripherals and everyday setup problems.
04
Security concerns
Review suspicious pop-ups, basic security status and the safest next step.
05
New-computer setup
Configure updates and applications and transfer ordinary files after confirming the backup plan.
06
Backups & files
Check what appears protected, identify obvious gaps and test a safe restore without promising recovery.
Clear rates
Choose support that fits the problem.
REMOTE
$125 per hour
One-hour minimum. Best for software, accounts, settings and problems that do not require a physical visit.
ONSITE
$150 per hour
One-hour minimum in Toronto. Best when physical equipment, connections or multiple devices are involved.
PRIORITY
$175 per hour
Same-day or emergency priority when availability permits and the problem cannot reasonably wait.
Know the limits before work begins.
Computer Assist does not advertise clean-room data recovery, microsoldering, liquid-damage board repair or manufacturer warranty work. If a drive is clicking, disappearing or contains irreplaceable data, stop using it and request an assessment before installing recovery or cleanup software.
Not sure where to begin?
If the computer still works but you are unsure about speed, storage, updates, backups or basic security, begin with the complimentary 20-minute Computer Health Check.
Safe support
You stay informed and in control.
Explain the problem
Describe what happened, when it began and what work is being interrupted. Never submit passwords or one-time security codes.
Confirm the approach and rate
Remote, onsite or another next step is agreed before billable work begins.
Approve access and changes
Remote sessions are attended and use a one-time code. Nothing is deleted, installed or purchased without approval.
Test and explain
We verify the original problem together, review follow-up and visibly end remote access before closing the session.
Common questions
Before requesting help.
How much does computer repair cost?
Remote support is CAD $125 per hour and Toronto onsite support is CAD $150 per hour, with a one-hour minimum. Same-day or emergency priority support is CAD $175 per hour. Parts, paid software and specialist services are separate.
Do you repair Macs?
General troubleshooting may be available, but the current repair offer is Windows-first. Share the Mac model, macOS version and problem so fit can be confirmed before booking.
Can you recover deleted files?
Simple recovery from an existing backup or version history may be possible. Physical failure, severe corruption or high-value lost data may require a specialist. Recovery is never guaranteed.
Can you help remotely?
Yes, when the computer can still connect to the internet. Attended sessions use a new one-time code while you remain present and can end access at any time.
Tell Computer Assist what is getting in the way.
Describe the device or service, the problem and how urgently it affects your work. You will receive the clearest next step available.
Computer Assist · Toronto, Ontario · support@computer-assist.ca · Remote-support safety · Main website